The Verge·2 min read·easy

Microsoft Outlook is down

R
Richard Lawler
Microsoft Outlook is down
✦AI Summary

Microsoft Outlook experienced a global service outage caused by infrastructure load issues, affecting web and app access for users. Microsoft is currently redistributing traffic and restarting servers to restore connectivity.

Why it matters

As a critical enterprise communication tool, widespread Outlook outages disrupt global business operations and highlight dependencies on cloud infrastructure.

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Over the last hour or so, reports have come in from around the world that people can’t access their Outlook email, either through the web or apps. Microsoft has acknowledged the issue from its Microsoft 365 Status account, saying that “We’ve determined a portion of infrastructure is experiencing elevated load across multiple regions, which is likely contributing to the connectivity errors.”

There were also some reports of problems with Teams, but most of the people reporting issues say Teams is still working now.

Now Microsoft says:

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