CNBC·2 min read·medium
Microsoft Outlook and OpenAI's ChatGPT Work experience outages
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Ashley Capoot
✦AI Summary
Microsoft Outlook and OpenAI's ChatGPT Work experienced simultaneous service outages on Monday, affecting enterprise users. Both companies are working on technical mitigations, though there is no evidence the incidents are related.
Why it matters
The reliance of modern enterprises on cloud-based AI and communication tools makes service outages a significant operational risk.
Longtime partners OpenAI and Microsoft both indicated they were suffering from outages for key products on Monday, though there were no reports that the outages were connected.
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