Microsoft buried its best Windows 11 and Surface features below a mountain of AI jargon

Microsoft's recent event showcased the new Surface Laptop Ultra and Windows 11 updates, but the presentation was criticized for being overly focused on AI jargon. The author argues that the technical developer-centric approach obscured the value of the new consumer hardware.
Why it matters
This reflects the ongoing challenge tech companies face in balancing complex AI innovation with clear communication for general consumers.
A stronger Search experience and an impressive new Surface Laptop Ultra deserved better than a confusing presentation.
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Microsoft's event revealed an impressive Surface Laptop Ultra and useful Windows 11 features, but the company's message often got lost in developer-focused AI discussions. (Image credit: Daniel Rubino | Windows Central) Copy link Facebook X Reddit Pinterest Flipboard Bluesky Threads Email Share this article 0 Join the conversation Follow us Add us as a preferred source on Google Newsletter Subscribe to our newsletter
Windows 11 users and Surface enthusiasts had a busy week. Microsoft held an event to showcase the Surface Laptop Ultra, a new Search experience, and a bunch of AI features and integrations across Microsoft services.
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