Wired·4 min read·medium

Meta’s Muse Is Adults-Only. Why Does It Look Like a Kids’ Toy?

R
Reece Rogers
Meta’s Muse Is Adults-Only. Why Does It Look Like a Kids’ Toy?
✦AI Summary

Meta's new AI app, Muse, has faced criticism for using a mascot that resembles a children's toy despite the app being restricted to adults. Critics argue the design is intentionally appealing to children, while Meta maintains the aesthetic is meant to be 'delightful' and approachable.

Why it matters

The controversy highlights ongoing concerns regarding the design choices of AI companies and their potential impact on younger users.

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Although Muse’s ability to complete digital tasks rocketed it to the top of the app charts, its Labubu-adjacent mascot latched this agent onto the cultural zeitgeist. Alexandr Wang, Meta’s chief AI officer, recently posted nonstop memes of Jolly, sometimes in suggestive situations. What remains perplexing to me is why a product for adults—Muse is restricted to those 18 and over—looks just like a well-designed children’s toy.

"This is a story in search of a story,” Meta spokesperson Daniel Roberts tells WIRED. “People want to be able to create their own avatar with personality and unique style, because it's fun and brings them joy. We require everyone using the Muse app to provide their date of birth, we block people we detect may be under 18 from creating an account, and we do additional checks to help ensure people who say they're adults are actually over 18.”

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