Meta’s AI agent has been blocked from using Amazon.com

Sunday night, users of Meta’s AI assistant Muse started getting a strange error message when they tried to buy goods on Amazon. As spotted by GeekWire , the error message read: “Continued access by an unauthorized AI agent violates Amazon’s Conditions of Use, to which our customers have agreed.”

In other words, Muse isn’t welcome as a shopper — and anyone trying to buy something on Amazon through the AI agent will have to find it somewhere else.

It’s easy to see the block as a tete-a-tete between tech giants. Amazon has its own cohort of foundation models , after all, along with one of the most popular inference platforms on the internet . As long as they’re under no legal obligation to open the doors to Muse, why would they?