Meta given until Oct 2 to respond over WhatsApp account issues, says MCMC
The Malaysian Communications and Multimedia Commission (MCMC) has demanded a comprehensive explanation from Meta regarding a surge in WhatsApp account suspensions and hacking incidents. Meta has until October 2 to provide feedback and potential solutions for affected users.
Why it matters
This highlights growing regulatory pressure on tech giants to address cybersecurity vulnerabilities and account management transparency in Southeast Asia.
KUALA LUMPUR, Oct 1 — The Malaysian Communications and Multimedia Commission (MCMC) is demanding a comprehensive explanation from Meta regarding issues involving WhatsApp accounts that have been suspended, rendered inaccessible, or accessed without authorisation.
In a statement yesterday, MCMC informed that a total of 92 complaints related to the issue have been received by the commission so far.
According to the commission, an official request was submitted to Meta on September 25, followed by discussions with the technology company on September 28.
“Meta has requested until October 2 to provide feedback regarding the matter. MCMC urges Meta to provide a comprehensive explanation as well as an immediate solution for the affected user accounts, and will determine subsequent actions based on that feedback,” the statement read.
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