Meta disputes claim that Muse read a user’s private messages without permission
Meta has denied allegations that its Muse AI agent accessed user private messages without explicit consent. The company maintains that the feature is strictly opt-in and requires multiple layers of system-level permissions.
Why it matters
This incident underscores the ongoing tension between tech giants and user privacy, particularly as AI integration into personal devices increases.
Meta is refuting a journalist’s claim that its AI agent Muse read the user’s private messages without permission. Following an earlier report from Inc. columnist Jason Aten that detailed the issue, Meta VP of Communications Andy Stone pushed back , making it clear that the company does not believe its product did this without the user’s consent.
“The Messages integration in the Muse app for Mac is entirely opt-in,” Stone wrote on X in response to the claims made by the piece. “You have to enable both Full Disk Access and the Messages connector for Muse to be able to read your Messages content. It can’t read your Messages unless you do this.”
Despite Meta’s denial, many people are still suspicious that Meta isn’t being truthful.
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