McKinsey top exec: AI is making workers, not companies, more productive
McKinsey executive Eric Kutcher notes that while AI is significantly boosting individual worker productivity, it has yet to translate into broad, enterprise-level gains for most companies. He suggests that organizations must rethink their systemic workflows to fully capture the benefits of AI tools.
Why it matters
This highlights the 'productivity paradox' where individual efficiency gains do not automatically lead to improved organizational performance.
McKinsey's Eric Kutcher said AI has increased workers' productivity more than that of the organizations they work for. Jemal Countess/Getty Images for Fortune Media McKinsey's Eric Kutcher says AI is boosting workers more than organizations as a whole. The firm's North America chair said companies must rethink how they work to achieve broad gains. Software is a bright spot: AI has helped developers generate more code and release features faster. AI is helping workers get more done, though not necessarily delivering broad benefits for the organizations that employ them, according to a top McKinsey & Company executive. Eric Kutcher , a senior partner and chair of McKinsey North America, told reporters at the company's media day on Wednesday that outside specific areas such as software development, many of the hoped-for productivity increases have yet to materialize across companies.
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