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Business Insider·3 min read·medium

McDonald's is spending $8.5 billion on restaurant refreshes and bringing diners back

McDonald's is spending $8.5 billion on restaurant refreshes and bringing diners back
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McDonald's has announced an $8.5 billion investment plan called 'McDonald's Next' to modernize its restaurants over the next decade. The strategy focuses on integrating AI, improving operational efficiency, and enhancing employee training to regain market share.

Why it matters

The move reflects a broader trend in the fast-food industry to use automation and technology to combat rising costs and changing consumer habits.

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McDonald's unveiled McDonald's Next, a plan to improve its results, on Wednesday. Gene J. Puskar/AP McDonald's is planning to spend billions to lure customers back. The chain's McDonald's Next plan calls for changes from employee training to store tech. McDonald's is facing stiff competition from rivals and increasingly value-sensitive customers. McDonald's is spending big to bring customers back to its restaurants. The fast-food chain plans to devote $8.5 billion over the next 10 years to improvements to its restaurants, it said on Wednesday. The plan, called McDonald's Next, includes adding more technology to stores, new training for employees, and increasing the burger chain 's market share of chicken menu items and beverages. The goal is "to be the first choice for more customers, more often - while making our restaurants stronger and easier to run," McDonald's CEO Chris Kempczinski said .

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