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Business Insider·4 min read·medium

Mark Cuban says AI risks making US healthcare worse by fueling an arms race with insurers

Mark Cuban says AI risks making US healthcare worse by fueling an arms race with insurers
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Mark Cuban warns that the integration of AI into the US healthcare system may exacerbate existing inefficiencies by fueling an 'arms race' between insurers and hospitals. He suggests that intermediaries will use AI to deny claims, while hospitals will use it to fight those denials, ultimately harming patients.

Why it matters

This perspective challenges the optimistic view that AI will automatically improve healthcare efficiency, highlighting potential systemic risks.

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Mark Cuban, cofounder of Cost Plus Drugs. Bloomberg/Getty Images Mark Cuban said AI could turn US healthcare into an AI-versus-AI battle. He said insurers could use AI to protect profits while hospitals use it to fight denied claims. Cuban likened it to a comic strip about two rival spies constantly trying to outwit and sabotage each other. If you thought AI would fix the US healthcare system, Mark Cuban says think again. He said that while AI agents can help doctors, the same technology can also be used by insurers and other healthcare intermediaries to make care more difficult and expensive for doctors and patients. "For every future agent we give AI doctors to deal with this friction, and to improve the quality of care, the conglomerates will have multiple adversarial agents doing all they can to delay and deny," Cuban wrote in an X post on Sunday.

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