Man finds black rubber piece in juice bottle, wins Rs 22,340 from consumer court
A consumer court in Haryana, India, has ordered a juice manufacturer to pay compensation after a customer discovered a foreign object in a bottle. The ruling mandates a refund and additional payments for mental agony and litigation costs.
Why it matters
This case underscores the role of consumer protection laws in holding manufacturers accountable for food safety and quality standards.
NEW DELHI: A district consumer commission in Haryana has held a juice manufacturer liable for selling unsafe litchi juice after a laboratory test found a black rubber piece floating inside a bottle purchased by a customer.The Rohtak District Consumer Disputes Redressal Commission directed Fresca Foods to refund Rs 340 towards the purchase, pay Rs 2,000 in laboratory charges, Rs 15,000 as compensation and Rs 5,000 towards litigation costs, in its order dated October 15, 2026.Fresca litchi juice black rubber piece disputeAccording to the commission order, the complainant, Nishant Sikri, an advocate, purchased 40 bottles of 160 ml Fresca Litchi Drinks from Shree Mahavir Trading Co in Rohtak for Rs 340 on November 15, 2023.The purchase was made on the occasion of Bhaiya Dooj, when relatives had visited his residence.
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