Man, 68, falls off seat during bus ride and suffers head injury; family upset over delayed updates from Tower Transit
A 68-year-old man suffered a head injury after a sudden braking incident on a Tower Transit bus in Singapore. The passenger's family has expressed frustration regarding the operator's delayed communication and lack of proactive follow-up.
Why it matters
The incident highlights concerns regarding public transport safety protocols and the quality of customer service and crisis management by transit operators.
A 68-year-old man was injured after he was allegedly flung from his seat when a Tower Transit bus applied its brakes suddenly on Tuesday (Sept 1).
According to Stomp, the passenger was travelling on bus service 858 at around 12.20pm when the incident happened on Woodlands Avenue 7 towards Woodlands Interchange.
His son, who goes by the name Jeremy, said that his father was seated near the front of the bus and facing forward when the bus suddenly braked.
His father reportedly fell forward onto the rear-facing seats and hit his head. He briefly lost consciousness and was later attended to by the bus captain and two passengers.
He suffered a bleeding head wound and significant swelling and bruising around his right eye.
The man was unable to walk after the incident and had to be taken off the bus on a stretcher.
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