Malaysia ranks second on GSMA index as ASEAN digital trust gap widens

Malaysia ranked second in the GSMA Digital Nations Index 2026, trailing only Singapore in digital infrastructure and AI policy. However, the report also noted significant challenges regarding digital trust, with high rates of unresolved scams across the ASEAN region.
Why it matters
The report underscores the dual challenge of rapid digital economic growth and the necessity for improved cybersecurity and consumer protection.
The GSMA's Digital Nations Index 2026 places Malaysia behind only Singapore on infrastructure, data governance and AI policy, while a companion survey released a day earlier found 45% of reported scam cases across six ASEAN markets were never resolved.
Malaysia ranked second among ASEAN's digital nations in the GSMA's Digital Nations Index 2026, published last week as M360 ASEAN closed in Kuala Lumpur. The industry body also released survey findings showing that ASEAN digital trust is being tested faster than the region's infrastructure scores suggest, with 45% of reported scam cases across six markets never resolved.
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