Maharashtra govt takes cognisance of aggregated cab drivers arm-twisting customers for tips
The Maharashtra government is planning to introduce a new policy for ride-hailing aggregators following reports of drivers forcibly demanding tips and cancelling rides. Transport Minister Pratap Sarnaik has directed officials to take action against companies that allow these exploitative practices.
Why it matters
This highlights the growing tension between gig economy platforms and consumer rights, signaling potential regulatory crackdowns on ride-hailing business models in India.
Taking cognisance of the cab aggregators’ arm-twisting tactics for forcibly extracting tips from customers, Maharashtra Transport Minister Pratap Sarnaik on Thursday (June 11, 2026) directed the transport commissioner to take action against the responsible app-based taxi companies. He also announced that a new aggregator policy for this sector will be introduced soon.
The article reports on government actions and public complaints without taking a partisan stance, focusing on consumer protection.
Get smarter about the news
Sign up free for a feed built around what you actually care about, Dive Deeper research on any story, and the full text of every article.
Create free accountAlready have an account? Sign in