Long queues after power surge at Stansted Airport
Stansted Airport experienced significant delays and long queues following a power surge that disrupted internal systems. Passengers reported poor communication and a lack of contingency support during the outage.
Why it matters
Operational failures at major transport hubs highlight the vulnerability of critical infrastructure and the importance of effective crisis management for travelers.
Image source, Gilles Corby Image caption, Passengers described experiencing long queues to passport control after a power surge at Stansted Airport
Passengers arriving at Stansted Airport have described waiting in long queues to reach immigration control after a power surge shut down its systems.
Traveller Jill Stakem reported the airport's internal tram system had failed earlier and people were "being held in a corridor for over 90 minutes".
Stakem added: "It's horrendous. No communication, no seating for people, no-one offering watering."
In a statement, a spokesperson for Stansted Airport said: "Due to a power surge earlier today that affected the airport and local area, a number of airport systems were temporarily impacted."
They added: "All systems are now back in service with operational teams working hard to provide support to passengers on their journeys through the airport."
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