Labour pledges 'automatic refunds' for cancelled flights on big airlines

The New Zealand Labour Party has announced a new aviation policy aimed at increasing competition on regional routes and enhancing consumer protections. Key proposals include mandatory automatic refunds for cancelled flights and increased scrutiny of airline pricing by the Commerce Commission.
Why it matters
The policy addresses rising travel costs and market dominance in the aviation sector, which directly affects regional connectivity and consumer rights.
<p>Labour is taking aim at Air New Zealand's dominance of regional routes, promising to force open airport infrastructure to smaller airlines and to enshrine an array of consumer protections if elected. </p> <p>The party announced its aviation policy today, pledging automatic refunds for cancelled flights on larger carriers, all-in pricing and new Commerce Commission scrutiny of airline fares, costs and profits.</p> <p><b></b><a href="https://www.1news.co.nz/2026/09/27/politics-live-national-and-labour-to-launch-election-campaigns-today/" target="_blank"><b>Follow all today's development from the election trail at our live updates</b></a></p> <p>Labour leader Chris Hipkins said flying was a necessity for many Kiwis, not a luxury.</p> <p>"For many New Zealanders flying is how we get home for a birthday, get to a hospital appointment in another city, or keep a business running," he said.</p> <p>"But flying is expensive, and on many regional routes there is little or no competition.
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