KCCA turns to online feedback as garbage heaps linger after National Cleaning Day

Kampala residents are using social media to report uncleared garbage heaps following a nationwide cleaning exercise. The Kampala Capital City Authority (KCCA) is responding to these reports by requesting precise locations to dispatch collection trucks.
Why it matters
This highlights the intersection of civic participation and digital governance, where social media platforms are being repurposed for real-time municipal service management.
NEWS 1 Comment
Kampala, Uganda | URN | Despite thousands of residents participating in the nationwide cleanup exercise, piles of mixed waste remained along major roads and trading centres, raising concerns about public health and KCCA’s capacity to handle the unusually large volumes of garbage generated during the campaign.
On Namungona–Kasubi Road and Hoima Road, several heaps of waste were still lying by the roadside on Sunday. At Kasubi Market, more than four large piles remained near vendors operating along the road. Similar scenes were observed in Nankulabye, Makerere Kikoni, Kawala, Kagugube, Kamwokya, and Kyebando.
Responding to growing public complaints online, Buzeki assured residents that KCCA teams were still working around the clock to clear the accumulated waste.
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