Karnataka government rolls out WhatsApp survey to shape Bengaluru Metropolitan Region’s growth
The Karnataka government has launched a WhatsApp-based survey to gather citizen input for the Bengaluru Metropolitan Region's economic masterplan. The initiative aims to improve infrastructure, housing, and public services through data-driven governance.
Why it matters
Demonstrates the use of digital tools for public policy and urban planning in a major metropolitan area.
To help shape future decisions on housing, public transport, water supply, healthcare, education and jobs in the Bengaluru Metropolitan Region (BMR), the Karnataka government has launched a WhatsApp-based citizen survey, inviting residents to share their views on mentioned servcies.
Residents can participate by clicking the link , which redirects them to WhatsApp. After a 15-second introductory video explaining the exercise, users are asked to enter their locality or PIN code before answering a series of questions. The survey will remain open till August 12.
The questionnaire, which takes around six to eight minutes to complete, is available in both Kannada and English. Participants can respond either by typing or through voice notes. According to the government, all responses will be anonymised and analysed collectively to help inform planning for the region.
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