‘Just an easy cash grab’: why Jetstar is charging customers for carry-on luggage
Jetstar has introduced a new fee structure that charges passengers for stowed carry-on luggage, limiting free carry-on items to a single under-seat bag. Consumer experts warn that these additional fees make it difficult for travelers to accurately compare airfares across different airlines.
Why it matters
The trend of 'unbundling' basic travel services obscures the true cost of flying, complicating consumer decision-making and increasing the total price of air travel.
Jetstar tickets will only include one ‘under seat bag’, such as a backpack, handbag or laptop bag, with a new charge for stowed carry-on luggage. Jetstar tickets will only include one ‘under seat bag’, such as a backpack, handbag or laptop bag, with a new charge for stowed carry-on luggage. Jetstar Analysis ‘Just an easy cash grab’: why Jetstar is charging customers for carry-on luggage Catie McLeod and Jonathan Barrett Add-on fees such as the new overhead locker baggage charge can make it harder to compare air fares, experts say
Get our breaking news email , free app or daily news podcast
Cut-price fares may now be merely a facade for seemingly endless add-on fees after Jetstar’s new carry-on luggage charge meant the airline joined a growing number monetising basic services in the sky.
Get smarter about the news
Sign up free for a feed built around what you actually care about, Dive Deeper research on any story, and the full text of every article.
Create free accountAlready have an account? Sign in