JPJ suspends Zetrix AI, MyEG as collection agents with effect from Oct 5
The Malaysian Road Transport Department (JPJ) has suspended Zetrix AI and MyEG as collection agents effective October 5 due to compliance issues. The department has directed the public to use official government channels for all vehicle and license-related transactions.
Why it matters
This disruption affects a major digital service provider and forces a shift in how millions of Malaysians handle government administrative tasks.
KUALA LUMPUR: Zetrix AI Bhd and My E.G. Sdn Bhd will have their services as collection agents for the Road Transport Department (JPJ) suspended from Oct 5.
In a statement, JPJ said the suspension will take effect at 12.01am on Oct 5 and applies to both companies under the MYEG Group.
“This decision was made after taking into account compliance with the stipulated terms and conditions of the agreement, as well as the status of obligations yet to be fulfilled or settled by the company concerned,” it said.
Following the suspension, all JPJ services previously offered through MYEG Group channels will also be suspended from Oct 5.
JPJ assured the public that its services would continue as usual through official and alternative channels.
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