Jetstar: Mixed reactions in Australia as airline introduces fees for overhead carry
Budget airline Jetstar is introducing new fees for overhead carry-on luggage in Australia, replacing its previous weight-based policy. The move has sparked mixed reactions from customers concerned about rising travel costs.
Why it matters
The change reflects a broader industry trend among low-cost carriers to unbundle services and increase ancillary revenue.
Share Save Add as preferred on Google Helen Livingstone Sydney Getty Images Jetstar's announcement was met with anger from some on social media Australians have responded with a mixture of outrage and support after budget airline Jetstar announced it would start charging for the use of overhead lockers.
From February the airline is scrapping its 7kg (15.4lb) limit on hand luggage. Instead all passengers will be allowed a smaller bag that can fit under the seat in front and the option to pay for space for a larger bag in the overhead locker and priority boarding.
The move comes after "extensive research and feedback" and is similar to the policies of other low cost airlines, Jetstar said.
It was met with a mixed response by social media users, with some asking whether the airline would also start charging customers to use the toilet.
Get smarter about the news
Sign up free for a feed built around what you actually care about, Dive Deeper research on any story, and the full text of every article.
Create free accountAlready have an account? Sign in