Janasakshyam adalat at Wandoor in Malappuram gets 470 complaints
The 'Janasakshyam' public grievance adalat in Malappuram processed 470 complaints across 21 government departments. The initiative aims to provide a centralized platform for citizens to resolve long-pending administrative issues quickly.
Why it matters
It demonstrates an effort to improve government transparency and service delivery through direct public engagement.
The ‘Janasakshyam’ public grievance redressal adalat should provide a platform for people to raise complaints directly with the administration and get them resolved quickly, said Revenue Minister A.P. Anilkumar.
He was speaking after inaugurating the adalat jointly organised by the Malappuram district panchayat and the district administration at Wandoor on Monday (August 10).
The adalat received 470 complaints related to 21 government departments, including applications that had remained pending for years. District Collector Vinay Goyal directed the departments to dispose of the complaints within two weeks.
The Minister said not all complaints could be resolved at the adalat, but departments would be asked to settle those that could be addressed at the earliest. He said coordination between departments was needed to resolve complaints within a fixed time.
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