Jailed funeral boss angers families with 'apology'

Robert Bush, the former owner of Legacy Independent Funeral Directors, has issued a written apology from prison following his 20-year sentence for failing to bury or cremate bodies. Families of the victims have reacted with anger, describing the letter as insincere and a further source of distress.
Why it matters
The case highlights a significant failure in funeral industry regulation and the profound, lasting psychological trauma inflicted on grieving families by professional negligence.
Image source, BBC/Joe Bilton Image caption, Jasmine Beverley says she trusted Bush "with the most precious person in my life"
Disgraced funeral boss Robert Bush who failed to bury or cremate people and gave grieving families the ashes of strangers has offered those affected a written 'apology', but some have reacted angrily.
Bush, 48, was jailed for 20 years at Hull Crown Court on Friday .
Some 35 bodies and more than 100 sets of ashes were found by police who raided Legacy Independent Funeral Directors in Hull following a tip-off in March 2024.
Jasmine Beverley, whose son's remains were discovered at the funeral parlour nearly two years after he was stillborn, said: "Reading the letter has left me feeling nothing but anger."
This story contains details some might find distressing.
Image source, Humberside Police Image caption, Robert Bush was jailed for 20 years at Hull Crown Court last week
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