Issue with ticketing gate poses inconvenience to some Metro Rail commuters
Commuters on the newly opened Chennai Metro Phase II stretch are reporting technical malfunctions with ticketing gates and fare deduction systems. Passengers frequently struggle to open gates with their National Common Mobility Cards, leading to delays and frustration.
Why it matters
Infrastructure reliability is critical for public transit adoption, and these technical glitches highlight potential teething issues in new urban transport projects.
Track tales/ STS: Issue with ticketing gate poses inconvenience to some Metro Rail commuters TRACK TALES left It was only two weeks ago that the first stretch of the 118.9-km Phase II network was opened. JOTHI RAMALINGAM B The Hindu https://th-i.thgim.com/public/incoming/yyabdf/article71617179.ece/alternates/FREE_1200/Chennai-Metro-RG79GLAUDA.3.jpg.jpg JOTHI RAMALINGAM B Chennai, Tamil Nadu, 11/10/2026 : YELLOW LINE OPENS: Prime Minister Narendra Modi and Tamil Nadu Chief Minister C. Joseph Vijay inaugurated the Chennai Metro Phase II stretch on Sunday, Chennai Metro Rail’s passenger services runs with packed coaches now. Many take joy ride with their families on the first day of services from Poonamallee to Vadapalani, seen on overcrowding in the coaches at Vadapalani Metro Station. Photo : B. Jothi Ramalingam / The Hindu.
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