iPhone Duo owners say Apple's new foldable phone broke within hours of purchase - CBS News
Early adopters of Apple's new foldable iPhone Duo are reporting significant hardware failures, specifically cracked screens near the hinge. The issues have occurred within hours of purchase, raising concerns about the device's durability.
Why it matters
Product defects in high-profile, expensive consumer electronics can impact brand reputation and stock performance for major tech companies.
Apple's first foldable iPhone went on sale on Oct. 23, and some new owners report that their devices are already broken. Within days of the new iPhone Duo hitting stores, photos and videos of cracked screens began popping up online. Consumers said the device's inner screen broke down the middle near the hinge where the phone folds, leaving a line across the display.The Duo, whose price starts at nearly $2,000 and tops $3,000 for higher-end models, represents Apple's biggest bet in years and the first major product rollout under new Apple CEO John Ternus. "Loud pop"Jesse Dalton, who lives near Frisco, Texas, bought the Duo the day it came out.
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