Insurer told to pay ₹3.5 lakh for stolen gold, ₹50,000 as compensation
The Dharwad District Consumer Disputes Redressal Commission has ordered United India Insurance Company to compensate a policyholder for stolen gold jewelry. The insurer had initially rejected the claim citing negligence, but the commission ruled in favor of the consumer.
Why it matters
This case reinforces consumer protection rights regarding insurance claims and the liability of service providers in cases of theft.
The Dharwad District Consumer Disputes Redressal Commission has directed the United India Insurance Company to pay ₹3,50,822, with 10% interest, to a resident of Tadakod in Dharwad district for gold jewellery that was stolen while the insurance policy was still in force.
The commission, comprising president Eshappa Bhute and members V.A. Bolashetty and P.C. Hiremath, also directed the insurer to pay ₹50,000 as compensation for the mental agony and inconvenience caused to the complainant and ₹10,000 towards litigation expenses.
The order followed a complaint filed on May 15, 2025, by Prasad Suryavamshi, who had purchased two gold chains worth ₹3,50,822 from Malabar Gold and had insured them with the United India Insurance Company.
The jewellery was stolen while his mother was wearing it and travelling to her native place. A complaint was subsequently registered at the Haliyal Police Station.
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