Inspections at multiplexes in Kochi set to continue in October

Authorities in Kochi are continuing inspection drives at multiplexes following consumer complaints regarding overpriced food and inaccurate quantities. While officials cannot regulate prices, they are enforcing compliance with weights and measures regulations.
Why it matters
It highlights the tension between consumer rights and private business pricing models in the entertainment sector.
Following joint inspections by various departments at movie theatres over complaints of food overpricing, the authorities are gearing up to launch another inspection drive in October.
A joint inspection by the Legal Metrology, Civil Supplies and Food Safety departments was conducted at multiplexes in malls last month, following complaints of overpricing. Notices were served on establishments found violating norms.
“Action will be taken against establishments found engaging in malpractices, such as serving inaccurate quantities of food,” said Rajesh Sam, Controller of Legal Metrology, Keralam.
“Food items are overpriced at these complexes. However, there is no legal provision for us to enforce fixed prices or require outlets to reduce their current prices. We will continue our inspections to ensure that they comply with the rules,” said Mr. Sam.
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