IndiGo’s ticket booking system faces issues briefly
IndiGo, India's largest airline, experienced intermittent technical issues with its core reservation platform for the second time in a week. The airline confirmed the system is now functioning normally after working with its technology partner to resolve the disruptions.
Why it matters
As a major carrier with a 67.4% market share, technical failures at IndiGo significantly impact domestic and international travel logistics.
The country's largest airline IndiGo's ticket booking system briefly faced issues on Friday (August 21, 2026) and people were unable to access online services.
On Wednesday (August 19, 2026) also, the airline's booking system had experienced issues.
"We are currently experiencing intermittent issues with our core reservation platform, which may make it difficult for some customers to access our online services," IndiGo said in a message on its website on Friday (August 21, 2026).
Teams are working on priority along with the partner to resolve the issue as quickly as possible, IndiGo said and regretted the inconvenience.
An official said the issues have been resolved and the system is functioning normally now.
The airline is using the Navitaire reservation system.
IndiGo operates around 2,200 flights daily connecting various domestic and international destinations.
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