'Incredibly convoluted': UK dual national slams emergency passport process
A British dual citizen living in New Zealand faced significant bureaucratic hurdles while attempting to secure an emergency travel document to visit the UK. The process was described as convoluted and poorly coordinated, ultimately causing the traveler to miss his brother's funeral.
Why it matters
This highlights the challenges faced by dual nationals navigating increasingly strict and digitized border and passport requirements.
A British dual citizen applying for an emergency travel document to get to the UK was eventually given an interview at the embassy - on the day of his brother's funeral.
Paul Collinson, of Waikanae, eventually travelled on his New Zealand passport with an electronic travel authorisation (ETA) after time ran out.
Since February, the UK has required its citizens to travel on a British passport to travel there. Collinson's New Zealand wife Amanda Collinson said after her brother-in-law Gary died of a heart attack at the start of July there followed an "incredibly convoluted process" of getting an emergency travel document (ETD).
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