Imogen Mashazi: Public protector explains why unqualified candidates keep landing senior municipal jobs

Public Protector Kholeka Gcaleka has found that former Ekurhuleni city manager Imogen Mashazi acted improperly by appointing an unqualified candidate to a senior metro police position. While the appointment was deemed invalid, no remedial action could be taken against Mashazi as she is no longer employed by the state.
Why it matters
The case highlights ongoing governance and accountability challenges within South African municipal appointments and the limitations of the Public Protector's office in enforcing consequences for former officials.
Former Ekurhuleni city manager Imogen Mashazi at Brigitte Mabandla Judicial College in Pretoria on 2 December 2025. Picture: Gallo Images/Frennie Shivambu
Public Protector Kholeka Gcaleka found on Thursday that former Ekurhuleni city manager Imogen Mashazi committed improper conduct by appointing an official who did not qualify for a senior metro police post.
The finding formed part of a series of investigation reports released on Thursday afternoon.
It centred on the appointment of Ndumiso Gcwabe as deputy chief of Metro Police: Security and Loss Control.
According to Gcaleka, Gcwabe lacked the NQF level 7 qualification the job required.
Instead, he held a National Diploma in Policing and certificates in crime prevention.
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