Immigration Dept lodges police report over viral claims over applicant's alleged mistreatment
The Malaysian Immigration Department has filed a police report following viral allegations of mistreatment at a local office. Officials claim internal reviews and CCTV footage contradict the social media claims, prompting a formal investigation.
Why it matters
This highlights the tension between public accountability via social media and official institutional verification processes.
PETALING JAYA: The Immigration Department has lodged a police report over a viral social media post alleging an applicant experienced mistreatment while dealing with officers at the UTC Pudu Sentral Immigration office.
Its director-general Datuk Zakaria Shaaban said the department conducted internal checks following the post, including reviewing closed-circuit television (CCTV) footage, system records and statements from officers on duty.
“Several allegations in the post were found to be inconsistent with the CCTV footage, relevant records and statements obtained by the department,” he said in a statement on Tuesday (Aug 25).
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