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Business Insider·4 min read·easy

I work in cybersecurity, but my mom lost 3,000 to online scams. Now, I do 3 things to keep her safe.

I work in cybersecurity, but my mom lost 3,000 to online scams. Now, I do 3 things to keep her safe.
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A cybersecurity professional shares her experience managing her elderly mother's digital safety after her mother lost thousands of dollars to online scams. She emphasizes the importance of 'digital caregiving' to protect aging parents while maintaining their independence and dignity.

Why it matters

As the population ages, digital literacy and fraud protection for seniors have become critical components of family caregiving.

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Jen Eaves works in cybersecurity and her mom still lost thousands to scams. Courtesy of Jen Eaves Jen Eaves' mother is 79 and lost more than $3,000 to online scams. Eaves now monitors her mother's finances and says that was a hard conversation. Digital caregiving is an important part of supporting aging parents, she says. This as-told-to essay is based on a conversation with Jen Eaves , Digital Caregiving & Elder Fraud Advocate at Aura. It has been edited for length and clarity . It's an odd shift in dynamic when you start caring for the people who always cared for you. My mother is 79, and lives with my brother, who handles most of her day-to-day physical care . I'm the one who handles the administrative side of care, like scheduling doctor appointments and keeping her safe online.

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