I'm building a parallel internet, and it's called The Thinnernet

Since 2020, I've taken on a Steve Jobs alter-ego (on a very, very part time basis, and often for humor purposes ). The first essay I wrote wasn't even related to hardware, or solar powered-conscious operating systems that began around the same time. It was actually about one of my former jobs, regarding Knowledge Bases. Using one every day, I thought there had to be a better way to integrate steps taken into a ticket management system, to show proof of work. I won't say which system and which company, since it doesn't matter. I thought back at the time, where else did someone care so much about not only user experience, but the employee's experience? And I realize it was Steve Jobs. Here is the essay I wrote, on a higher level Knowledge Base called Experience Base, later included in part of a concept CMS called TicketMS.