I’m an HR strategist, and here's how I hire differently as AI reshapes the career ladder
Toshiba's HR leader Jason Desentz discusses how AI is transforming recruitment by automating resume screening. He emphasizes that the role of HR is shifting toward adaptability and problem-solving rather than manual administrative tasks.
Why it matters
This highlights the broader trend of AI integration in corporate hiring and the resulting evolution of entry-level job descriptions.
Toshiba's HR leader, Jason Desentz, discusses how his job interview questions and recruitment processes are changing because of AI. Courtesy of Toshiba Toshiba's HR leader, Jason Desentz, discusses AI's role in transforming recruitment processes. Desentz emphasizes adaptability and problem-solving over specific skills in recruitment interviews. Desentz said HR leaders should acknowledge AI anxiety and work on AI training. This as-told-to essay is based on a conversation with Jason Richard Desentz, Toshiba’s chief human resources officer for the Americas. Desentz has been in the HR industry for nearly 30 years and joined Toshiba more than two years ago. The essay has been edited for length and clarity. When I first got into HR, not everyone had a computer. People had notepads and paper in front of their desks, and they still worked. Now people are asking: How can I become a recruiter if an AI automation goes through the résumés?
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