I got an £89 refund – how to cancel and avoid unwanted subscriptions
Consumers are sharing their experiences with 'subscription traps' where free trials lead to unexpected charges that are difficult to cancel. Experts and victims advise setting reminders and using official app store refund mechanisms to recover funds.
Why it matters
It provides practical consumer advice regarding digital financial security and predatory subscription business models.
Image source, Sophie Image caption, Sophie believes setting a reminder is the best way to avoid subscription traps
Ever been confused by a random amount leaving your bank then had that sinking feeling it's a subscription you forgot to cancel or didn't mean to sign up to?
From TV streaming, to meal deliveries and beauty boxes there are subscriptions for almost everything.
Often the first order is free or heavily discounted so you give it a try and tell yourself you'll cancel it before the deadline. But it's easy to forget and sometimes not straightforward.
Following Prime Minister Andy Burnham's crackdown on subscription traps , three people tell us how they got into - and out of theirs.
Sophie Branscombe, 23 from Wirral, says she signed up for a free trial of a photo editor app then saw a payment of £89.99 had gone out of her bank.
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