Business Insider·2 min read·medium

'I called my mom and cried': Passengers describe chaos at JFK during nationwide ground stop

'I called my mom and cried': Passengers describe chaos at JFK during nationwide ground stop
✦AI Summary

A nationwide FAA ground stop has left thousands of passengers stranded at JFK International Airport. Travelers are facing significant delays and cancellations with limited information from airlines regarding when normal operations will resume.

Why it matters

The incident highlights the vulnerability of national air travel infrastructure to sudden telecommunications failures.

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Riley Alexis Holmes is among the thousands of passengers stranded at JFK by the ground stop. Martina Nacach Thousands of passengers are stranded after the FAA issued a nationwide ground stop. At JFK International in New York City, travelers crowded gates and waited for news. The FAA said the ground stop was due to a telecommunications outage but hasn't said what caused it. Riley Alexis Holmes arrived at New York's Kennedy Airport on Friday evening with a ticket to Oregon, where she has plans to see her brother's closing night in the musical "Trolls Junior." First, she got word that her 6 p.m. flight was delayed almost two hours. Then came the news that it was canceled.

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