I asked 100 companies for my data. Some deleted it instead.

A journalist testing data privacy rights found that many companies struggle to fulfill simple access requests, with some incorrectly deleting data instead of providing it. The investigation highlights significant friction and confusion in how corporations handle consumer privacy requests under the CCPA.
Why it matters
It exposes the practical failures of data privacy legislation and the difficulty consumers face when trying to exercise their legal rights to access personal information.
This shouldn’t be hard I asked 100 companies for my data. Some deleted it instead. Testing 100 companies found privacy requests often led to confusion and dead ends.
8 Credit: Sean Gallup/Getty Credit: Sean Gallup/Getty Text settings Story text Size Small Standard Large Width * Standard Wide Links Standard Orange * Subscribers only Learn more Minimize to nav I filed a request with McDonald’s earlier this month to access all of the personal data the fast food company collected about me, and I received a stunning 515-page report a few days later that detailed my app interactions in granular detail and predicted I would never stop eating there.
Get smarter about the news
Sign up free for a feed built around what you actually care about, Dive Deeper research on any story, and the full text of every article.
Create free accountAlready have an account? Sign in