I Am Often Wrong

[I shared this note with my team earlier this week, and am posting it here as well. I hope it is interesting or helpful for others working on building product in the age of AI.]

Something that people learn quickly when they work with me is that my approach to pretty much every problem is:

Along the way, I will often learn new information. That means going back and redefining #3-5, and repeating. This process is iterative and for complicated problems, it can take many tries to get right. This can feel thrashy, but if you are aware that it’s all part of the process, and that the only way to really solve a problem is to adjust when there is new data, then the churn is healthy. When there’s new data, you have to update your priors.