Hyderabad Traffic Police launches new website; displays ‘Citizen Complaint’, ‘Parking Zones’ details and emergency numbers

The Hyderabad Traffic Police has launched a new website to improve citizen engagement and transparency. The portal allows users to check e-challan status, locate parking zones, and submit traffic-related complaints.
Why it matters
Digital governance initiatives like this improve public access to municipal services and enhance urban traffic management.
Hyderabad Traffic Police launched its new website (echallan.tspolice.gov.in/htp/index.html) on Tuesday (October 13, 2026). Besides checking e-challan status and information on various NOCs, people can lodge complaints on traffic congestion, parking issues, road safety, and others, or give suggestions. The link to reach the traffic police through WhatsApp is displayed as well.
The page that is displayed after clicking on ‘Citizen Complaint’ option on Hyderabad Traffic Police’s website | Photo Credit: Screenshot of Hyderabad Traffic Police’s online feedback form
Information about the Traffic Police Station concerned according to location can be accessed under the ‘Know your PS’ option. Contact details of the police officers concerned are displayed on these pages.
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