The Hindu·2 min read·easy

Hyderabad airport launches real-time lost and found tracking platform for passengers

T
The Hindu Bureau
Hyderabad airport launches real-time lost and found tracking platform for passengers
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Hyderabad’s Rajiv Gandhi International Airport has launched a digital platform to help passengers track and recover lost items. The system allows users to report missing belongings, receive a reference ID, and communicate directly with the airport's recovery team.

Why it matters

This improves operational efficiency and passenger experience at a major transit hub by digitizing a traditionally manual and frustrating process.

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Hyderabad’s Rajiv Gandhi International Airport (RGIA) has launched a real-time lost and found tracking and communication platform to help passengers report, track and recover belongings misplaced at the airport.

Launched on Monday, the digital platform brings lost-item reporting, request tracking and communication with the airport’s Lost and Found team under a single interface. Passengers can monitor the status of their requests in real time and receive updates throughout the recovery process.

To raise a request, passengers must visit the Hyderabad Airport Lost and Found portal and provide their contact details, category of the lost item, its description, and information about when and where it was misplaced. They can also upload a photograph of the item, if available, to aid identification.

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