Hundreds of jobs at risk in John Lewis' gift wrapping and money exchange services

John Lewis is consulting on potential job cuts affecting approximately 200 staff members as it plans to close in-store money exchange bureaus and modify gift-wrapping services. The retailer cites changing customer habits, such as increased online currency ordering, as the primary driver for these operational changes.
Why it matters
This reflects broader retail trends where traditional in-store services are being phased out in favor of digital alternatives and cost-cutting measures.
Image source, Bloomberg via Getty Images By Mitchell Labiak Business reporter Published 8 July 2026, 02:04 BST Around 200 John Lewis staff could lose their jobs as the retailer looks to close its in-store money exchange services and dedicated gift wrapping areas.
The report is a straightforward business news update based on company statements and public filings.
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