HR org SHRM found liable in disability lawsuit
The Society for Human Resource Management (SHRM) was found liable by a jury for failing to accommodate a job applicant's request to bring a service dog to work. The organization was ordered to pay $400,000 in damages and is currently evaluating its appellate options.
Why it matters
This case sets a significant legal precedent regarding the 'interactive process' required by the Americans with Disabilities Act for employers.
iStock A jury found SHRM liable for mishandling a job applicant's request to bring a service dog to work. SHRM said it offered alternative accommodations and will evaluate appellate options. In 2025, SHRM was hit with an $11.5 million verdict in an unrelated discrimination case. It is appealing. A jury on Friday found the nation's largest HR group liable for mishandling a job applicant's request for a disability accommodation . The Society for Human Resource Management, or SHRM, lost on all counts and was hit with a verdict of $400,000 in compensatory damages for failing to comply with the Americans with Disabilities Act and the Virginia Human Rights Act, according to a legal filing posted Tuesday. No punitive damages were awarded. The case was tried in Alexandria, Virginia, where SHRM is headquartered.
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