How one network of mall skincare stores targeted vulnerable people across the U.S.
An NPR investigation reveals that a network of mall-based skincare stores has been systematically using high-pressure sales tactics to target vulnerable populations, including the elderly and disabled. Victims report being coerced into spending thousands of dollars on products and treatments.
Why it matters
It exposes predatory business practices that exploit consumer trust and lack of regulation in retail environments.
Free samples, high-pressure pitches and $50,000 bills: An NPR investigation reveals how a network of mall skincare stores systematically targeted older adults and people with disabilities across the U.S.
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