How ‘fake’ experts triggered World Bank blacklist of e-Citizen firm

Webmasters Kenya Limited and its CEO have been blacklisted by the World Bank for five years due to fraudulent practices in a tender bid. The firm falsely listed two experts as key personnel without their consent and obstructed audit processes.
Why it matters
This case underscores the strict enforcement of integrity standards in international development projects and the consequences of corporate dishonesty.
Webmasters Kenya Limited, the firm behind the eCitizen platform, has been blacklisted from World Bank-funded projects for five years after it listed two individuals as 'experts' in a tender bid document for a project in Somalia financed by the multilateral lender.
The 'experts', however, later told investigators they had been listed by Webmasters for the job without their knowledge, sparking the debarment from World Bank projects.
The World Bank case against Webmasters Kenya Ltd and its founder and CEO James Ayugi is hinged on how the two unnamed professionals were presented as key personnel for a contract, with the firm confirming their availability during negotiations. The two later denied authorising the use of their CVs or participating in the assignment.
The World Bank’s Sanctions Board therefore found the company and Mr Ayugi liable for fraudulent and obstructive practices, imposing a minimum five-year debarment effective June 8, 2026.
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