Housing Finance Bank Deepens Customer Engagement in Teso Sub
Housing Finance Bank held a customer engagement forum in Soroti to discuss financial solutions and gather feedback from clients. The event focused on products like agricultural loans and mortgage solutions to support regional economic growth.
Why it matters
Regional banking initiatives are critical for financial inclusion and supporting local entrepreneurship in developing markets.
Housing Finance Bank's Branch Distribution Manager, Philip Emunot (Right) addresses customers and stakeholders at the recently concluded customer forum in Soroti
Housing Finance Bank hosted more than 150 customers in Soroti on Friday, 17 July 2026, for an evening of engagement, reaffirming its commitment to listening to customers, strengthening relationships, and delivering financial solutions that respond to their evolving personal and business needs.
The customer engagement brought together customers, bank leadership, and city officials for meaningful conversations on the financial aspirations of individuals, entrepreneurs, and businesses in the Teso sub-region. The forum also provided an opportunity for customers to share their experiences and offer feedback on how the bank can continue enhancing its products and services.
Speaking during the event, the Bank’s Head Customer Experience, Carolyne Agudo, emphasized that customer feedback plays a vital role in shaping the bank’s service delivery.
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