Hospitality recruitment app Supp calls gig-workers contractors. Some users say it leads to casual work without entitlements
The hospitality recruitment app Supp is facing scrutiny for classifying gig workers as independent contractors rather than casual employees. Critics argue this model denies workers essential entitlements like superannuation and lacks the autonomy typically associated with independent contracting.
Why it matters
The case reflects broader debates regarding the gig economy and the potential erosion of labor rights and benefits for workers in flexible employment models.
Supp describes itself as a ‘jobs marketplace’, where hospitality businesses can advertise available shifts to potential workers at an hourly rate, and where workers can secure ad-hoc employment. Supp describes itself as a ‘jobs marketplace’, where hospitality businesses can advertise available shifts to potential workers at an hourly rate, and where workers can secure ad-hoc employment. Gig economy Hospitality recruitment app Supp calls gig-workers contractors. Some users say it leads to casual work without entitlements Exclusive : Workers’ rights experts raise ‘alarm bells’ over app requiring ABNs for jobs they say lack worker autonomy
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Prefer the Guardian on Google Concerns have been raised that workers using an increasingly popular Australian hospitality gig-work app may be missing out on entitlements such as superannuation by being hired as “independent contractors”, similar to delivery riders.
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