Hontiveros seeks Senate probe on ERC electric bill policy
Senator Risa Hontiveros has filed a resolution to investigate the Energy Regulatory Commission's policies regarding electricity bill disputes and rate hikes in the Philippines. The move follows numerous consumer complaints about erroneous Meralco meter readings and rising costs.
Why it matters
This investigation addresses the financial burden on households caused by potential utility mismanagement and conflicting regulatory guidance.
MANILA, Philippines - Sen. Risa Hontiveros on Monday filed a Senate resolution seeking an investigation into the Energy Regulatory Commission (ERC)'s policies on electricity bill disputes and rate increases.
According to Hontiveros, the move comes as "a growing number of consumers in Metro Manila reported erroneous readings of their Meralco (Manila Electric Railroad and Light Company) meters and experienced irregular electricity billings."
"ERC has a mandate to protect electric consumers, but some of its current policies may be placing the burden on the very people it is supposed to protect. There is a need to review these policies and update them if necessary," Hontiveros said.
READ: Hontiveros seeks Meralco disconnection freeze over bill disputes
Meralco said customers with existing complaints are not required to pay their bills while their cases are under review.
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