HMWS&SB to step up measures for revenue collection
The Hyderabad Metropolitan Water Supply & Sewerage Board is implementing new measures to improve revenue collection, including 100% billing coverage and the use of an AI-based dashboard. Officials are tasked with recovering long-pending arrears while avoiding indiscriminate disconnections.
Why it matters
Efficient utility management is essential for the financial sustainability of urban infrastructure and public service delivery.
Hyderabad Metropolitan Water Supply & Sewerage Board (HMWS&SB) managing director K. Ashok Reddy has directed officials to achieve 100% billing coverage, recover long-pending arrears and resolve consumer billing disputes to improve revenue collection.
He reviewed the Board’s revenue performance along with joint managing director Mayank Mittal, executive directors, and senior officials.
The meeting examined unbilled and unpaid Consumer Account Numbers (CANs), demand and collections at zonal, circle and division levels through a revenue dashboard. Mr. Ashok Reddy expressed concern over connections continuing to receive water despite arrears pending for several years. He instructed officials to inspect such connections and resolve meter, billing and other issues before recovering dues.
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