Higher pay attracts new blood to bus industry, but job demands make retention a challenge, say bus captains

The Singaporean government is increasing starting salaries and sign-on bonuses for bus captains to attract new talent to the industry. However, veteran drivers warn that retention remains difficult due to the demanding nature of the job, including long hours and split shifts.
Why it matters
This highlights the tension between wage-based recruitment strategies and the structural challenges of labor-intensive service industries.
One driver said newcomers may not be prepared to face the gruelling realities of the job, such as long work hours and split shifts.
The article balances government policy announcements with critical feedback from industry workers.
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