Helpline set up to fix VAHAN and SARATHI portal problems, says Andhra Transport Minister Ramprasad Reddy

Andhra Pradesh Transport Minister Ramprasad Reddy announced new measures to resolve technical issues with the VAHAN and SARATHI portals. A dedicated control room has been established to assist citizens with vehicle registration and licensing problems.
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Improving digital government infrastructure is essential for public service delivery and administrative efficiency in India.
Andhra Pradesh Transport Minister Mandipalli Ramprasad Reddy on Friday (October 9, 2026) said the Transport Department had taken special measures to resolve technical issues faced by people accessing its services through the VAHAN and SARATHI portals of the Parivahan platform.
Speaking to the media, he said the department was coordinating with the National Informatics Centre (NIC) and the Union Ministry of Road Transport and Highways to address issues relating to vehicle ownership transfers, driving licence renewals, Aadhaar data mismatches, registration of High-Security Registration Plate (HSRP) details and slow server response.
The Minister said a dedicated control room (9281607001) had been set up at the Transport Department headquarters and would function round the clock. People can report their problems through phone calls or WhatsApp messages.
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